I just placed an order, when will it ship?
Please allow 3-7 business days of processing and production time for your order to ship.
How long does shipping take?
• Average time: 7 – 14 business days
There are circumstances beyond our control (natural disasters, holidays, weather, etc.) that may cause shipping delays.
While most packages will arrive on time, there may be circumstances and delays that you may encounter.
Our carriers. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of
Shipping company.
Can I cancel my order?
You are able to cancel your order without any penalty! You must cancel your order within 24 hours of its creation for it to be
Cancellation Application. If the item has already been shipped. All you have to do is send us an email
Titled "Cancel".
You have entered an incorrect address!
If you misspelled your address or auto-filled your address incorrectly, simply reply to
Order confirmation email and provide us with the correct information. Notify us immediately via
Email. If the address is wrong, we can correct it within 24 hours. My item arrived damaged. We ship each item with extra padding. However, our customers have reported that about one item
1 in 1,000 products arrive damaged due to mishandling by the postal service.
If this happens to you, please contact us at:
- Your order number. - A picture of the damaged product. Once we receive it, we will be happy to send another one free of charge.
I have an unanswered question, can you please help?
If we are still unable to answer your question, please feel free to contact us and we will do our best to respond.
Within 24 hours :)
